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About Me

With over five years in the CRM and email communication arena, my passion thrives at the crossroads of cutting-edge email design and robust customer relationship management. My credentials include being a Salesforce Marketing Cloud Email Specialist and holding a Google Data Analytics Certificate. Outside the professional realm, I'm dedicated to fostering a culture of continuous learning and innovation, a commitment evident during my time at Blue State, where I championed interactive email design sessions.

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What I do

As a seasoned CRM Automation Developer and Email Marketing Specialist, I expertly manage and enhance customer communications for major brands. With a deep focus on Salesforce Marketing Cloud, I craft sophisticated email marketing strategies that drive engagement and retention. My role involves orchestrating comprehensive campaigns across multiple channels, including email, SMS, and push notifications, leveraging advanced data segmentation and personalized content to significantly improve business outcomes. Collaborating closely with cross-functional teams, I implement automation solutions that streamline processes, enhance operational efficiency, and boost revenue. Passionate about leveraging technology to optimize marketing effectiveness, I continually innovate to meet the evolving needs of digital communication landscapes.

Certifications

  • Salesforce Certified Marketing Cloud Email Specialist (SP20)

    Salesforce Certified Marketing Cloud Email Specialist
    Issued: Jul 2020
    Credential-ID: 21389350

  • Google Data Analytics Certificate

    Google Data Analytics Specialization Certificate
    Issued: May 2021
    Credential-ID: 8X9G35T9UDYC